Privacy Policy

Privacy Policy

Introduction

Welcome to https://shepparton-real-estate-agents.thebestlocalpro.com (hereafter referred to as “Shepparton Real Estate Agents,” “our company,” or simply “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Law on Consumer Data Protection (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when:

  • You use our applications or services as an authorized user
  • You visit our websites linked to this Privacy Policy
  • You engage with our communications, including newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Data associated with transactions, such as credit card numbers and billing addresses.
  • Financial Information: Records of your financial activities on our platform.
  • Purchase Information: Items you buy from us and related details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your comments, reviews, or responses to customer surveys.
  • Social Media Information: Details obtained from social media platforms when you choose to connect them with your account.
  • Product Information: Preferences and interactions related to products on our website.

We collect this data through various means, including direct user input, interaction with our services, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your device that serve different functions:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Remember your preferences, such as language settings.
  • Analytics Cookies: Collect information about your use of our site to improve functionality and performance.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Shepparton Real Estate Agents implements robust security measures to safeguard your personal data:

  • We utilize encryption for secure data transmission and storage.
  • Access to your information is restricted to authorized personnel only.
  • Regular security audits and updates are conducted to ensure ongoing protection.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data
  • Request for rectification or erasure (right to be forgotten)
  • Restriction or object to the processing of your data
  • Right to data portability
  • Right to withdraw consent
  • Right to non-discrimination when exercising your data protection rights

To exercise these rights, please contact our dedicated privacy team using the information provided in the “Contact Us” section. We will respond to your requests as quickly as possible and within the time frames set by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any queries related to privacy, data requests, unsubscribes, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: Shepparton Real Estate Agents, Privacy Team, [Street Address], [City, State, Zip Code]